Shipping policy

Shipping Policy

We aim to deliver your skincare joy swiftly and safely.

Shipping Charges:

• Prepaid Orders: Free shipping

• COD Orders: Flat ₹50 (any order value)

Delivery Timelines:

• Domestic Delivery: 7–14 business days
  (from the date of order confirmation)

Shipping Details:

• All orders are dispatched from our Pune, Maharashtra warehouse.

• All deliveries require a signature on receipt.

• You will receive an SMS update unless you’re registered under DND.

Note: Communal is not responsible for:

• Shipments signed for by an unauthorized person

• Product damage after delivery

• Claims for damages/shortages reported after the next business day post delivery

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For any help, questions, or hugs (virtual only for now), reach out to our friendly support team. We’re always here for your skin and your smile 💛

 

Last updated on Dec 27 2025

For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. VIRANGANA CASTLE PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 9175666254 or customercare@communal.care